Cocoa Casino’s payout clauses, copy by copy
| Copy | Limits on withdrawals | Approval and payment time |
|---|---|---|
| Apr 2006 | 2,000 of winnings per 24 hours | Neither period stated |
| Jun 2009 | 2,000 per 24 hours, 4,000 a week and 16,000 a month | Still no period stated |
| Nov 2016 | 500 a week and 2,000 a month, raised or lifted by VIP level or an account manager | About 1 to 3 business days to approve most withdrawals, then a 24-hour goal for paying them |
| Nov 2019 | 500 a day and 1,000 per seven days, with 10,000 per seven days for top VIPs | A goal of 1 to 7 business days to pay |
| Current terms | 1,500 credits per request, 1,000 €/$/AUD (10,000 ZAR) weekly for a verified account (500 before verification), 10,000 credits a month outside progressive jackpots, top VIPs 10,000 €/$/AUD per 14 days | A processing goal of 1 to 12 business days, varying with the processor |
Sources: Cocoa Casino terms, 30 April 2006; Cocoa Casino terms, 12 June 2009; Cocoa Casino terms, 3 November 2016; Cocoa Casino terms, 21 November 2019; Cocoa Casino terms (cocoacasino.com).
Where Paradise 8’s wording matched, and the one exception
Paradise 8’s terms of Jul 2006 set the same cap of 2,000 per 24 hours. Its copies of Mar 2016 and Dec 2017 share Cocoa Casino’s approval period and its weekly and monthly caps, but aim to pay an approved withdrawal within 48 hours, not 24. Paradise 8’s terms archived the same month as Cocoa Casino’s 2019 copy repeat its limits and payment goal line for line.
Read on 5 Oct 2026, Cocoa Casino’s terms, Banking and About pages follow Paradise 8’s line for line, apart from the casino’s name and email addresses, and a count of 24 Sep 2026 matched every one of its 157 terms paragraphs to Paradise 8’s.
Sources: Paradise 8 terms, 9 July 2006; Paradise 8 terms, 19 March 2016; Paradise 8 terms, 9 December 2017; Paradise 8 terms, 20 November 2019; Cocoa Casino terms, Banking and About pages (cocoacasino.com); Paradise 8 terms, Banking and About pages (paradise8.com).
Documents Cocoa Casino asks for before approving a payout
Its Banking page lists an ID card or passport copied front and back, a recent utility bill matching the account’s name and address, front-and-back copies of every deposit card with each digit masked except the opening four and closing four, and a card authorisation form bearing the player’s signature. A Neteller or Skrill depositor sends only the ID and the bill. The page describes the set as a one-time request, and play is suspended until the documents arrive and are approved.
Under the terms, a withdrawal request is cancelled if its documents have not arrived within 30 days, so the documents are worth sending before the first request.
Sources: Cocoa Casino Banking page and terms (cocoacasino.com).
Approval first, then a place in the payment queue
- Before it is processed, a pending withdrawal must also be authorised by the fraud department.
- Once the documents are accepted, the request is queued from the next business day.
- The Banking page says the finance department then adds the player to the next available payment cycle.
- With two withdrawals pending, the second one’s processing count waits for the first payment to go out.
- Any amount over 1,500 credits is left in the balance for a later request, allowed once the first is approved.
- In busy periods the casino may cut every weekly limit to 500 €/$/AUD for a time.
- Anyone who deposited by card fills in a security form, and processing may then wait as long as 7 days.
Sources: Cocoa Casino terms and Banking page (cocoacasino.com).
Companies named on Cocoa Casino’s own pages, oldest first
- Apr 2006 to Feb 2007: The 400 Group N.V. of Curaçao, with Galloway Ltd first processing every payment and then named as owner and operator
- Mar 2007 to Aug 2011: Silverstone Overseas Limited of Folkestone, wholly owned by Bonne Chance NV
- Nov 2012 to Apr 2014: Nazca Technologies Ltd as operator and Sea Peak Holdings NV as licence holder on the About page, the terms naming Sea Peak alone from Jul 2013
- Sep 2014 to Oct 2015: SSC Entertainment N.V., written S.S.C. Entertainment by the end
- Nov 2016: SSC Entertainment NV, licensed through Antillephone NV, with Nazca Tech Ltd, based in East Sussex, processing all financial transactions
- Nov 2019: SSC Entertainment N.V. of Curaçao, registration number 102525
Each of those companies also appears in Paradise 8’s archived terms of the same period, which is what this site means by a former sister. Silverstone Overseas Limited, last named by Cocoa Casino in Aug 2011, was dissolved on 31 Jan 2012, Companies House records.
Sources: Cocoa Casino terms, 30 April 2006; Cocoa Casino terms, 19 February 2007; Cocoa Casino terms, 29 March 2007; Cocoa Casino terms, 12 June 2009; Cocoa Casino About page, 3 November 2012; Cocoa Casino terms, 3 July 2013; Cocoa Casino terms, 20 September 2014; Cocoa Casino terms, 3 November 2016; Cocoa Casino terms, 21 November 2019; Paradise 8 terms, 9 July 2006; Paradise 8 terms, 30 April 2007; Paradise 8 terms, 10 September 2012; Paradise 8 terms, 22 February 2015; Paradise 8 terms, 19 March 2016; Paradise 8 terms, 20 November 2019; Companies House: Silverstone Overseas Limited, 05833376.
Regulator record: Cocoa Casino in Michigan’s halt order
On 2 Jul 2025, Cocoa Casino was one of 19 online operations that Michigan’s Gaming Control Board sent cease-and-desist letters and told to stop operating there. Paradise8 and Davinci’s Gold, spelled that way, appear in the same release. The board’s cease-and-desist page, in its 17 Jul 2026 archive copy, still lists Cocoa Casino. Neither document puts a company name to Cocoa Casino.
Sources: Michigan Gaming Control Board release, 2 July 2025 (archived copy); Michigan Gaming Control Board, “Legal vs. Illegal Gaming” (archived 17 July 2026).
To limit deposits, pause play or close a Cocoa Casino account, put the request to its support desk in writing and keep the reply. Ask every other casino you use for the same, one at a time.
For anyone whose gambling is slipping out of hand, the National Gambling Helpline, run by GamCare, takes free calls around the clock on 0808 8020 133 in England and Scotland, and the NHS Wales gambling helpline answers on 0808 2819 265.
Sources: Cocoa Casino Support page (cocoacasino.com); NHS: help for problems with gambling; NHS Wales (Betsi Cadwaladr): the Wales gambling helpline; GamCare, which runs the National Gambling Helpline.
Cocoa Casino questions on balances, age and cancelling
What happens to a Cocoa Casino balance left untouched?
Under the current terms, the casino can claim a balance after 120 days without any login, or after 120 days without any bet, where the 2016 copy allowed 180 days of dormancy.
Which minimum age applies at Cocoa Casino?
Its terms set 25, while its About page and its archived terms of 2019 say 18. Go by the terms, which set the higher age.
Can a Cocoa Casino withdrawal be called back?
The terms let a player cancel a withdrawal request for as long as it remains in progress.